The Maple North Cleaners - Sparkling Clean Spaces, Without the Stress

1. Introduction

At The Maple North Cleaners, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cleaning services.

2. Information We Collect

We may collect the following types of information: Personal Information: • Name • Email address • Phone number • Home or service address • Any details you provide when booking a service Non-Personal Information: • IP address • Browser type • Device information • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to: • Provide and manage our cleaning services • Respond to inquiries and customer support requests • Schedule appointments and send confirmations • Improve our website and services • Send updates, promotions, or service-related notifications (only if you opt-in)

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These help us understand user behavior and improve our website performance. You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only with: • Trusted service providers who help operate our business (e.g., payment processors, booking tools) • Legal authorities if required by law

6. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no online system can be 100% secure.

7. Your Rights

Depending on your location, you may have the right to: • Access the personal data we hold about you • Request corrections or updates • Request deletion of your data • Opt out of marketing communications To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@themaplenorthcleaners.com or visit our Contact page.